Insurance & Billing Information
Insurance & Billing Information:
We believe everyone deserves access to high-quality care. At Community Health Alliance, we accept a wide range of insurance plans and offer multiple options to ensure cost is never a barrier to your wellbeing. Whether you’re navigating Medicaid, Medicare, or private insurance, we’re here to help.
We accept most insurance plans but if your plan isn’t listed or you’re not sure whether you’re covered, just give us a call – our billing team is always happy to confirm your benefits and help guide you through next steps. For some situations, we may even be able to establish a single case agreement or check out-of-network benefits.
Call our billing department at (513) 896-8300
Or email us at ContactUs@communityhealthalliance.com
Ready for the next step?
Health Plans
Medicaid & MyCare Ohio Plans:
- Aetna
- AmeriHealth – Caritas
- Anthem
- Buckeye Health Plan
- CareSource
- Medical Mutual (Sojourner only)
- Humana
- Molina Healthcare
- United Healthcare
- Ohio Department of Medicaid
We are in-network for most ACA Marketplace plans, including:
- Aetna
- Centene (Buckeye Health Plan)
- AmeriHealth – Caritas
- Anthem Blue – Cross Blue Shield
- Ambetter – Buckeye Health Plan
- CareSource
- Humana
- Molina Healthcare
- United Healthcare
- Cigna Healthcare
Medicare and Advantage Plans
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We are in-network for select Medicare Advantage and MyCare plans such as Aetna MyCare. We recommend calling our billing department before scheduling if you have:
- A DSNP (Dual Special Needs) plan
- A Medicare Advantage plan not listed on our accepted list
Local and County-Specific Programs
We also work with county mental health boards and grant-based payers, including:
- Butler County Mental Health & Addiction Recovery Services Board
- Preble, Warren, Clinton Counties Mental Health Recovery Boards
- Department of Mental Health & Addiction Services (Ohio)
- Opportunities for Ohioans with Disabilities (OOD)
Services may be restricted to specific programs like Room & Board, Drug Court support, or outreach funding. Authorization and pre-approval may be required.